Public Holidays – 4th May & 15th June
The practice will be closed on Monday 4th May and Monday 15th June.
If you require urgent medical attention or advice when the practice is closed, please call 111.
How are GP Practices working?
GP practices are open
Since the pandemic, health services have been operating differently to protect everyone. This means there are now more ways for you to access care.
What has changed?
You now have a choice between a face to face consultation and a telephone consultation. Please let the receptionist know your preference when booking. We will see everyone in person who needs to be seen.
Why do receptionists ask questions?
GP reception staff are a vital part of the health care team and are there to triage enquiries.
You don’t have to tell them anything that makes you uncomfortable, however they can help you get the most appropriate appointment as quickly as possible. All the information they handle is treated confidentially.
I wanted to see my GP, so why am I seeing someone else?
Many GP practice teams include, or are supported by, nurses, advanced nurse practitioners (who can diagnose and treat health conditions), occupational therapists, pharmacists, physiotherapists and link workers.
By using the skills of each healthcare professional we can ensure you are assessed as quickly as possible by the right person.
Patients should note the following:
- Doors open – 8.30am -12.30pm & 1.30pm- 6.00pm
- Telephone lines open – 8.30am – 12.30pm & 1.30pm – 6.00pm (URGENT calls only 8am-8.30am & 12.30pm-1.30pm)
- Doors will be closed for one hour between 12.30pm and 1.30pm daily.
Please Be Kind to our staff
Unfortunately our staff have been subjected to various kinds of abuse in recent weeks. This includes rude, aggressive and threatening language.
We want to be very clear – abuse of any kind is unacceptable and will not be tolerated.
Please be kind to our staff and help them to help you.
Minor Ailments Service
The community pharmacy Minor Ailments Service has being extended to allow anyone registered with a GP practice, who has a minor illness or a common condition, to speak to a member of the pharmacy team for advice and treatment without the need to see their GP.
NHS Digital Data Sharing Opt Out
We would like to reassure our patients that the proposed extraction of GP data by NHS Digital does NOT include any patients registered with this practice or in NHS Scotland. NHS Digital provide services in England so are not able to access data held in Scotland. You are not required to opt out as your data is already safe. We take patient confidentiality extremely seriously and safeguards are in place to protect this, including when data is used for research.
Further information on how NHS Scotland handles your personal information is on the NHS Inform website.
Please get the right Care in the right place
Our health services are under enormous pressure, but we are open and here if needed. Please work together with us to make sure you get the right care, in the right place, at the right time by the appropriate health professional for your needs.
- Search NHSInform.Scot for self-help advice on common symptoms and a guide to local services and opening times
- Visit your local pharmacy first to help treat minor illnesses, many can provide consultations without an appointment and prescribe medicines previously only available from your GP
- Call the GP practice for routine or urgent care during normal opening hours
Contact your dentist for dental problems or an optician for eye problems
- Call 111, day or night, for minor injuries advice and treatment or urgent care when your GP or dental practice is closed
- Dial 999 or attend A&E ONLY in a critical emergency
For more information please visit the NHS Lothian website.
COVID VACCINATION HELPLINE – 0800 030 8013
New Patient Registrations
If you are new to the area, reside within the boundary of – Ferry Road, Newhaven Road, Pilrig Street, Leith Walk, Leith Street, Princes Street, Queensferry Street, Bell’s Brae, Dean Path, Orchard Brae and Crewe Road South and will be resident within this boundary for more than three months then you are eligible to register.
We look after a patient list of approximately 10,400 patients. Because we are in a central area where there is significant patient turnover, it is necessary for us to balance the number of patients that join the list with the number that leave the list in order to maintain our list size.
Please see our Patient Information page for further information on the registration process.
Please complete and submit both the GP Registration Form and Patient Questionnaire. (NB – for those under the age of 16 years, the GP Registration Form only needs to be completed).
Downloads
- GP Registration Form
- Please download and print both pages.
Repeat Prescriptions
Current processing time is 3 working days
Repeat Prescriptions take 3 working days to process. Please be considerate of others and do not request repeat prescriptions prematurely. It is important that patients avoid stockpiling medication.****
Please order repeat prescriptions via the Prescriptions page on this website. Prescriptions will be sent to your local pharmacy. Please nominate your preferred pharmacy when ordering your prescription.
Thank you for your co-operation.
Safe Surgeries
We are a safe surgery for everyone in our practice area.
We might ask for ID or proof of address But if you don’t have any and you live in our practice area, you can still register with us.
We won’t ask for immigration documents.
